MobileRead Forums - View Single Post - Help recovering kindle paperwhite after 'eraseall'

knc1 · 04-26-2016, 02:51 PM

I can't say anything about "Device: None" that is in the O.P.'s info box, but.....

Yup, those are the directions for any kind of touch screen device, only the name of the firmware image to work with changes with the model in question.

Note:
Amazon firmware images rarely (never?) include the diags kernel or system image.
You will have to get that from another working Kindle of the same model number (the first 4 or 6 characters of your serial number).
Just be sure you get the correct update_*.bin from Amazon for your same model also.

04-26-2016, 02:51 PM	#3
knc1 Going Viral Posts: 17,212 Karma: 18210809 Join Date: Feb 2012 Location: Central Texas Device: No K1, PW2, KV, KOA	I can't say anything about "Device: None" that is in the O.P.'s info box, but..... Yup, those are the directions for any kind of touch screen device, only the name of the firmware image to work with changes with the model in question. Note: Amazon firmware images rarely (never?) include the diags kernel or system image. You will have to get that from another working Kindle of the same model number (the first 4 or 6 characters of your serial number). Just be sure you get the correct update_*.bin from Amazon for your same model also.