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I had the same problem, the settings menu couldn't close from the X on the top right, so I needed to power off the device every time, and the trick with the air didn't work out, so finally I've opened my Glo, unscrewed the device from the bezel (4 screws on the bottom+1 on the right) and cleaned the red (IR) surface under the frame carefully with the cotton stick, soaked with my best perfume :-) So now it works and probably smells better than before ;-) If I haven't ordered a brand new H2O from ebay yesterday, I most likely wouldn't have the guts for such a risky business, but now it's all good...So, thank you for helping me to solve this annoying problem.
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