Quote:
Originally Posted by dgatwood
It might be worth putting together a one-page set of instructions along the lines of:
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Dag:
That's not a bad idea. We already give them a BOATLOAD of instructions, unfortunately--so much so that I wheedled the set down, and now put each set of instructions for each "type" of send (e.g., "ePUB & MOBI, v1" "ePUB, FXL," "MOBI, FXL," etc.) in their respective dropboxes. The dropbox link goes in the "email" that tells them "your stuff is ready, click this, download that, and RTFI."
What I may be able to do, though, is we send an email about "you've approved your book, so we'll now archive this in X days." I could create an attachment, like you suggested, and send that with it. With a title "If you Decide To Make Minor Changes In Your EBooks Yourself." That doesn't, of course, address those that are still in-process, like this guy, but...<shrug>, there will always be outliers.
Thanks. Honestly...I genuinely hadn't thought of that tack. Much appreciated.
Hitch