View Single Post
Old 04-13-2016, 07:45 PM   #504
davidfor
Grand Sorcerer
davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.
 
Posts: 24,905
Karma: 47303826
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
In this type of situation, the first thing to do is to charge the device. Very often, the problem we see did something to use a lot of battery and run it out. Then, until the device is charged, the device won't respond.

The next step is a factory reset. I don't know if "any types of resets" include this. For the WiFi you need to:

- Charge the device for an hour.
- Hold the power switch in the off position for 20 seconds.
- Hold the home button down and turn it on.
- Release the home button after the LED or screen changes.

If that doesn't work, then you probably need to open it and restore an image to the card. I have sent you a PM with the link.
davidfor is offline