Quote:
Originally Posted by AnemicOak
I've also had a book disappear from Audible. A quick email to their CS and the book was added back into my account. I do need to get better about de-DRMing all of my stuff like I do with eBooks.
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I had the exact same problem. After I noticed the title had disappeared 1 call to CS and I was able to get it resolved. One tip to make the process quicker: go to your order history and find the exact date you purchased the title. The CS rep can see that too and the process goes a lot faster after that.
The excuse I got was that they had problems with some older accounts that had user names, when they rolled them into merging with your Amazon account. I don't know if I buy that, but it's what they said.