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Instructions how to open your reader remove uSD card and clone it to another uSD card same or more GBites or use known good image from davidfor is covered by posts on MobileRead Forum including links to youtube videos. If you are not comfortable doing this any smart phone repair shop could follow those instructions and install new image. But, this will void warranty that Kobo and your local Kobo dealer will not honour. I opened a Kobo Wifi with a broken screen that couldn't be fixed without a replacement screen and my Kobo Mini to install larger uSD card. Only difficulty was double sided sticky tape holding it together could and might have caused a careless me to flex screen damaging it. This risk is reduced by keeping reader face down on table edge as you pry it open.
You can reduce warranty return cost by having someone flying to USA or Canada mail it to Kobo after arrival.
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