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Old 04-08-2016, 07:09 PM   #16
murg
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Posts: 3,240
Karma: 23878043
Join Date: Jan 2012
Location: Australia
Device: Kobo: Not just an eReader, it's an adventure!
Quote:
Originally Posted by Fbone View Post
Is Nook still a B&N core product? They outsourced their tablet to Samsung.

Considering all the technical issues B&N and Nook have been having (one of which you are experiencing), perhaps using this new company will be an improvement. B&N doesn't appear to be getting much (or satisfaction) from their 99-person IT team and $13+ million each year.
It will definitely not be an improvement.

If B&N was moving the group offshore because the IT staff were far superior, then there may have been some improvement. For example, Kobo moved a bunch of development to Ireland specifically because a group there had better skills in the ecommerce world, and we've seen some improvement with Kobo.

But, since the move seems to be wholly a cost-savings move, then definitely not an improvement. The outsourcer will be under a mantra of "how cheaply can we fill the minimal amount of contracted services and places".
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