Quote:
Originally Posted by Fbone
Is Nook still a B&N core product? They outsourced their tablet to Samsung.
Considering all the technical issues B&N and Nook have been having (one of which you are experiencing), perhaps using this new company will be an improvement. B&N doesn't appear to be getting much (or satisfaction) from their 99-person IT team and $13+ million each year.
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It will definitely not be an improvement.
If B&N was moving the group offshore because the IT staff were far superior, then there may have been some improvement. For example, Kobo moved a bunch of development to Ireland specifically because a group there had better skills in the ecommerce world, and we've seen some improvement with Kobo.
But, since the move seems to be wholly a cost-savings move, then definitely not an improvement. The outsourcer will be under a mantra of "how cheaply can we fill the minimal amount of contracted services and places".