Quote:
Originally Posted by Tarana
I know it's an old thread, but thought I'd keep the options together. I had a problem today where I couldn't get my Windows 10 to see a Voyage, Kindle Keyboard, Kindle Fire and a Nook Glo. No idea what happened since all of these worked a week ago. Device Manager would not find them (but WOULD find a Nook HD+).
Solution: I reset each device (not factory reset) and then no problems. The Voyage has a reset in the menu. The other devices required holding the power button down for 20 seconds and then restarting after a few seconds. After the reset, I replugged them into the computer and computer saw them like nothing happened.
Hope this helps someone.  |
You
DID do a 'factory reset' on your KV.
That is the menu entry you used (it does not have the word 'factory' in its label, just 'reset').
The 'long press' and 'ignore the pop up panel' is the
RESTART not a
RESET - the difference is really, really important.