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You can force an update if the update file isn't placed into any folder and is in the top directory. Once you transfer the update file to the kindle, leave the kindle connected to the computer. Then press hand hold power about 40 seconds. Release power and wait until you see the update process starting before disconnecting it from the computer.
I did this just yesterday to force two PW1 to redo the last update. I was getting Internal Error when I tried to register them and thought maybe the update had been corrupted. I later learned from Amazon tech support that they had an issue on their end they would be fixing this weekend.
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