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Old 03-24-2016, 05:26 AM   #8
Josieb1
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Posts: 5,084
Karma: 18051062
Join Date: Nov 2009
Location: UK
Device: Kindle Scribe, Coloursoft, PW SE, Kindle 6, Kobo Libra Colour, Libra 2
Quote:
Originally Posted by PeterT View Post
Have you looked at the sticky post in the devices subforum dealing with calibre not detecting my device.

Please post the logs you obtain from those steps.
This is what is on the sticky post:-

In calibre, go to Preferences->Ignored Devices and check that your device is not being ignored
In calibre, go to Preferences->Plugins->Device Interface plugin and make sure the plugin for your device is enabled, the plugin icon next to it should be green when it is enabled.
If all the above steps fail, go to Preferences->Miscellaneous and click debug device detection with your device attached and post the output in this forum

I can't find Ignored Devices but as Calibre is seing my Kobo I don't think that is relevant anyway.

I can't find Device Interface plugin either, but again Calibre is detecting my Kobo

The last step, Debug Device Detection. That won't run as my Kobo is detected, so I'm not sure what you want me to do now.

I have uninstalled all my USB controllers but the problem still exists, in fact its now worse as none of my 3 USB ports see the SD card. Calibre sees my Kobo but not the SD Card installed, even though the SD card is detected by Windows and works perfectly.
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