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Old 03-20-2016, 03:20 PM   #15223
lkmiller
Laura
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Join Date: Nov 2009
Device: Kobo Sage, Kobo Elipsa, Nook Glowlight 4 Plus, Kindle Oasis 2
Quote:
Originally Posted by Amaryllis View Post
Still fighting with Kobo for my price match on one book.
This is so completely opposite my experience and the experience others have reported. It makes me think that someone saw how much price matching was being done and told everyone to put the brakes on.

Since the refund is a credit, giving it to you means you'll still be spending it at Kobo. Not giving it to you means that you never trust price matching again and just shop elsewhere. Not to mention, that your word of mouth will mean others also stop bothering with price matching and shop elsewhere too.

I know I only asked for price matching when I saw how well it went for others. Now hearing this, I'm not sure I want to risk it again. Since I have both a Kobo and a Kindle, it really doesn't matter much to me. I like the Kobo better, but not that much better.
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