Welcome Millie.
Unfortunately, your post doesn't give enough information to be able to help you. What do you mean by "cannot download another"? From where and to where? And how is ADE involved? Are you downloading books using ADE and then sending them to the device using ADE?
As you mention upgrading to Win10, when you plug the device in, does Windows mount it and show the driver? Can you copy a file to the drive?
We love to help, but we need information on the problem to be able to do it.
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