Thread: Kobo aura HD stuck in sleep mode
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Old 03-20-2016, 08:07 AM   #7
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by ire View Post
I've also tried the factory reset like I mentioned in the main post.
Yes, you did say that. But, if you did what you said in that post, then you didn't actually do a factory reset. The device MUST be powered off for a factory reset using the buttons to work.
Quote:
Nothing looks unusual on the screen. See pic 1.
Attachment 147202
Pic 2: While doing the factory reset the notification light quickly blinks while nothing is going on on the screen.
Attachment 147203
Don't mind it being in Japanese. It's showing exactly what it's supposed to.
The only thing I can see is a line across the screen just above the bottom edge of the cover. But it doesn't look like a typical broken screen.
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