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Old 03-20-2016, 07:06 AM   #6
ire
Member
ire began at the beginning.
 
Posts: 10
Karma: 10
Join Date: Mar 2016
Device: Kobo aura HD
Quote:
Originally Posted by davidfor View Post
Then while it still has power, do a factory reset:

- Hold the power switch in the off position for 20 seconds to ensure the device is off.
- Hold the light button down and turn it on.
- When the LED starts flashing or the screen changes, release the light button.

If that doesn't work, try again, but wait longer at each step.

If it still doesn't work, it might be a broken screen. Take a photo of the screen and post it as an attachment so we can look at it. We're looking for any unusual lines on the screen.
I've also tried the factory reset like I mentioned in the main post.
Nothing looks unusual on the screen. See pic 1.
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Pic 2: While doing the factory reset the notification light quickly blinks while nothing is going on on the screen.
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Don't mind it being in Japanese. It's showing exactly what it's supposed to.
ire is offline   Reply With Quote