Quote:
Originally Posted by kenxl
Sorry, I am new here. Here is the first 6 characters
S/N: B02415
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That is a PW-1.
Since you have serial port access, you can jailbreak any version you install.
So don't use "versions I found" - -
There is no telling where or what you might have found.
Use the current firmware for the device from Amazon (5.6.1.1 - for the "5th generation" paperwhite - do not get 5.6.1.1 for any other model).
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Please do not make me play 20 questions with you.
Give us context and details - not big text globs.
Nobody here can see over your shoulder and all of our crystal balls are off-line for seasonal maintenance.
YOU must be the one to help us solve your problem.
So start at the start -
Are you the original owner of this device?
Has it ever worked correctly?
What is the background on how it became "broke" ?
How many books and documents did it have on it then, how many now, what types?
What other things have you done to it, before and after trying to use the recovery menu?
You must be willing and able to cooperate with us in finding the answer to your problem.
If you can't do that, then take it to a local repair shop.