Quote:
Originally Posted by HarryT
You would need an accidental damage insurance policy to provide such cover. A warranty covers you against manufacturing defects. If you break or damage your device, it's rather unreasonable to expect Amazon to replace it. It's not their fault.
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Craftsman and Buck both replace with no questions asked. Does not matter how it got broke.
A person's best bet is read the warranty. Many here cover accidental breakage but not intentional breakage.
If I drop something on the door to my toaster oven, Oster will fix or replace less shipping costs. If I take it apart and put it back together wrong, then Oster will not replace it.
That is in the warranty itself.
He might want to contact Amazon anyway as they sometimes give discounts on newer models if you return the old device.