Quote:
Originally Posted by dasym
I would be interested to hear how you get on with Fictionwise. I know lots of people here say they are a good company to deal with, but I've contacted them twice now about unacceptable typos in an ebook I purchased from them and have received no replies. I'm glad I didn't take out the membership they were pushing at the time I bought the book.
Dave
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I'm sorry, I'm thought I'd responded a couple of days ago, but maybe it went astray.
I got a polite and gracious email back from Fictionwise, and though I made it clear that I wasn't look for redress they gave me a rebate on the book.
They said that they'd got the book from Mobipocket and had no control over the content.
But they did not respond to my second email to the effect that the book indicated that it was published by Fictionwise, and that it was not in their best interests to have such a trashy book over their imprimatur.
Regards, Alex