Quote:
Originally Posted by heatherc
I'm able to download my books, but the sort function doesn't seem to work at all (I'm running Vista Home Basic on my laptop). When I try to sort by alpha order, it rearranges the list of books - but not in any alpha order for any alphabet *I* recognize.
I also can't use the search box - it always brings up no results, even though I know the books are there.
I've already tried installing and uninstalling and reinstalling the software. Now I'm trying to get in contact with Sony for help. Argh!
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If you haven't already, try these steps to see if they solve your problem.
1. You can sort in either asssending or descending order. There is a
toggle beside the search function. Make sure the
arrow is pointing up, so that you are sorting in assending order, meaning A-Z.
2. Select the search order, by
Title. (A toggle arrow should
also now be in the column heading of the Title column and pointing up.
3. Scroll up to make sure you are at the top of the page, it often repositions you away from the first entry.
4. The titles should be in order, but the following exceptions can/will occur.
- Blanks come before numbers or letters
- Numbers come before letters
- Words like "
The", "
A" or any other unnecessary first word in the title may be ignored.(I believe this may be the reason you think they are out of order)
I hope this is of help. If not please respond with an example of titles that are out of order so that we can continue to find a solution from there. And could you let us know if these are all books downloaded from the Sony eBook Store or imported from other sources.
As for the search function, I'm not sure what the problem is, but that can be looked into after we find out the problem with the sort.
Good sorting, WDE
*edit* I've noticed you've had your PRS505 for a while so I'm assuming here, that you are upgrading from a previous version of eBook Library that was working properly and have upgraded the firmware on your PRS505 as is suggested by Sony.