Quote:
Originally Posted by Hitch
I debated about whether to vent and rant here, about this, or to ask for feedback elsewhere in the Lounge, but, meh. Venting seems more appropriate.
<snip>
If you were the CLIENT, would you think that 4.5, nearly 5 years down the road, that the work is still owed, without any type of offset? Or...? I want to be fair about this, and more importantly, I want to stop feeling resentful about it. I mean, sheesh, this client is getting a damn lotta mileage out of a few hundred bucks.
Hitch |
If I were the client, I'd likely ask you for a discount but not be surprised if you said no. Or offended. ("Hey, Hitch. Since we never completed this the first time around, but did pay for it, how about knocking !0% off this time as a repeat customer discount?" )
That being said -- this is one of those you can't possible win except by eating it. Regardless of the legal right or wrong. What _I_, as a client, might do or expect is irrelevant. Clearly this client expects to get something for that first time. You had no dormant clause in the old SoW, so nothing explicit to point to, and while I agree that you've certainly spent the $$ in chasing after the client, there's really nothing to gain by pushing the issue. Smile, carefully advise the client of the new clause, and do the job. Sucks, but not worth it.
As for feeling resentful? No. Not ever. That hurts YOU, not the client. Let go of it and go on with your life.