Quote:
Originally Posted by Lynx-lynx
Re the last used 90% off code that kobo sent me (Jan 2016), when I complained to Cust service they traced back the particular code's usage to aroun the middle of last year. Therefore, they said, I would not receive a replacement!
When I agreed that the code had indeed been used and that's why I shouldn't have been sent it again they basically said stiff!
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So basically "we screwed up, but it's your fault"?
