MobileRead Forums - View Single Post - CC not displaying any custom information when connected to cloud library

chaley · 03-05-2016, 04:24 AM

Unfortunately I can't make this happen for me. I connect to my library in OneDrive and see all the info.

Some questions:

What version of CC are you running (CC's Settings / About will tell you)? Where did you get it, Google Play or Amazon?
Do you see the custom columns in the top-level cloud display?
If you see the custom columns, tap on one, tap on a value, then tap on a book. Do you see that value in the book?
What do you see in cloud book details if you tap on Settings / Choose items to display? You should see the standard and custom column names with a check mark next to them. Are they there? If so, are they checked?

If could help if you send me a CC debug log. See How do I get help? in our FAQ for instructions. Please erase the multipie address so that the debug log goes only to me.

Another thought: it could be that the upgrade went wonky. Try the steps in our FAQ answer How do I reinstall CC without losing all my book information?

Although I thank you for the offer, buying the full version shouldn't change anything unless the upgrade didn't work, in which case a reinstall should fix it.

03-05-2016, 04:24 AM	#2
chaley Grand Sorcerer Posts: 12,450 Karma: 8012886 Join Date: Jan 2010 Location: Notts, England Device: Kobo Libra 2	Unfortunately I can't make this happen for me. I connect to my library in OneDrive and see all the info. Some questions: What version of CC are you running (CC's Settings / About will tell you)? Where did you get it, Google Play or Amazon? Do you see the custom columns in the top-level cloud display? If you see the custom columns, tap on one, tap on a value, then tap on a book. Do you see that value in the book? What do you see in cloud book details if you tap on Settings / Choose items to display? You should see the standard and custom column names with a check mark next to them. Are they there? If so, are they checked? If could help if you send me a CC debug log. See How do I get help? in our FAQ for instructions. Please erase the multipie address so that the debug log goes only to me. Another thought: it could be that the upgrade went wonky. Try the steps in our FAQ answer How do I reinstall CC without losing all my book information? Although I thank you for the offer, buying the full version shouldn't change anything unless the upgrade didn't work, in which case a reinstall should fix it.