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I'm not surprised their online sales have been lagging. Although I don't think I've seen it happen in the last couple weeks, for years I would have to do things like try a dozen times or more to log in, add something to my cart, or pay for a purchase, only to have it pop up a message saying a server error occurred. If I weren't buying books for my Nook, I probably would have switched to Amazon a long time ago.
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