Thread: Troubleshooting KPW 6th Gen will not reset or update...
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Old 03-04-2016, 10:10 AM   #6
Cinisajoy
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Make sure it is fully charged. Unplug it to restart or restore.
Be sure and hold the power button for about 40 seconds.
And do call Amazon or more precisely have them call you.
It might at least get you a discount on the next one.
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