Hello Randy,
I know Onyx personalize the devices. I bought a M90 from artatech with a particular TTS that I have never used because the voice was not in spanish nor in english, it was in polish. But the nederland store provides full informaticion on the device clicking the "extra info" buton. And that information is "understandable" even in dutch.
For instance there is a M96C with touch and 512MB of RAM and a M96C Pluz with 85Hz screen and 1GB de RAM. And there is also a "normal" M96 and a M96 plus with stilus. You can further choose the type of "pen" the smaller and the bigger with rubber.
I found the store interesting. Please enter and have a look.
And the software is Android 4.0. A personalization can be including a particular application but I suppose it will not change a lot.
Hi Randy. I hope the store will answer about N96ML and 13.3 model.
Best regards,

espinosa00011