Quote:
Originally Posted by Ukalady
Just thought I'd update what really happened in this situation, to add a bit of "real world" info: I was *not* allowed to get the Light level subscription ($9.95/year, no credits given) when I did the "Chat" thing to downgrade my subscription (I didn't try the phone-in option).
I was told by the CSR my account was ineligible for the Light plan. The reason? It was a "gift" membership so the downgrade to Light was not allowed; only paid memberships can downgrade to Light ('not sure about the introductory membership deals and their eligibility).
CSR offered three months at $7.49/month and at the conclusion of that time period, I could downgrade to the Light membership. I counter-offered one month at $7.49/month. I already have five credits I haven't used--'not really sure what I'm waiting for, but there you are  and *then* a downgrade. That was accepted.
In short, gift memberships cannot downgrade to Light memberships--or at least that's what they told me.  |
Thanks for reporting this. I suspected that gift memberships wouldn't be eligible, but wasn't sure. Now we know.
BTW, trial/introductory memberships do qualify for the "Light Plan". I'm always offered that option whenever I cancel a trial membership.
PS: I'll spend your credits for you and won't even charge you for doing it
