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Old 02-28-2016, 05:57 PM   #310
Ukalady
Junior Member
Ukalady began at the beginning.
 
Posts: 9
Karma: 10
Join Date: Aug 2015
Device: iPad
Downgrading to "Light" level...

Quote:
Originally Posted by ApK View Post
If it still works as it has in the past, then when you cancel your membership online, and maybe if you call, I don't know, you'll be offered Audible Light membership. That's $9.95 per YEAR, for which you get member pricing, and get to keep your existing credits.
Just thought I'd update what really happened in this situation, to add a bit of "real world" info: I was *not* allowed to get the Light level subscription ($9.95/year, no credits given) when I did the "Chat" thing to downgrade my subscription (I didn't try the phone-in option).

I was told by the CSR my account was ineligible for the Light plan. The reason? It was a "gift" membership so the downgrade to Light was not allowed; only paid memberships can downgrade to Light ('not sure about the introductory membership deals and their eligibility).

CSR offered three months at $7.49/month and at the conclusion of that time period, I could downgrade to the Light membership. I counter-offered one month at $7.49/month. I already have five credits I haven't used--'not really sure what I'm waiting for, but there you are and *then* a downgrade. That was accepted.

In short, gift memberships cannot downgrade to Light memberships--or at least that's what they told me.
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