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Old 02-28-2016, 12:49 PM   #2
MGlitch
Wizard
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Posts: 2,855
Karma: 22003124
Join Date: Aug 2014
Device: Kobo Forma, Kobo Sage, Kobo Libra 2
Yes to some extent it is normal to see lights at the edge of your devices screen. You shouldn't see them if you're looking straight on at the page, or really most angles that would still allow for comfortable reading.

If you can clearly see the lights when comfortably reading on your Glo HD you may have an issue.

As to the 'dirty' appearance, is it a uniform grey color, or are there splotches of light and dark? If it's a uniform grey across the screen, then it's normal. If it's splotchy you may have an issue.

You could try and return it, since if these parts of your device are malfunctioning they'd likely be covered by the warranty.
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