Quote:
Originally Posted by CRussel
Yes, you need to be nice. Firm, clear, unequivocal, but polite and nice. This is a small world, and word gets around. It costs you nothing to tell be polite, but can save you many other, more desirable, clients later. It's all about Karma.  |
There is nice on one end and mean on the other, but in between you can just be polite and yet no-nonsense, surely?