Quote:
Originally Posted by eschwartz
Hitch,
It seems to me that if you have already committed to dumping the client, you don't need to be nice anymore. Just say "the details of my obligations to you are explained in full, in the T&C which you signed. Here's the link, for reference. Bye."
It's not even particularly rude (no cursing, no insults), just brusque. 
Why give yourself a marvin over it? |
Yes, you need to be nice. Firm, clear, unequivocal, but polite and nice. This is a small world, and word gets around. It costs you nothing to tell be polite, but can save you many other, more desirable, clients later. It's all about Karma.
Quote:
Originally Posted by Hitch
HOWEVER, Charlie, mon sweetie, I'm saving that text in my Evernote for the next one. ;-) It's so suave and de-boner.
Hitch
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Use it with my blessing, I renounce my copyright on it.
Seriously, it's important to always ask yourself if Miss Manners would approve. Not for your client's sake, but for your own self-image. You can, and should, fire some clients. But let the onus fall on you - it costs nothing, and allows everyone to save face. And you never know when that person will get asked for an opinion on your firm.