Quote:
Originally Posted by CRussel
Hitch, I'd send you karma, but I need to spread some around. But for the record, firing a client is a good thing when they're like this. I've fired clients as a consultant for being "too needy". And I've had different rates for other clients that are needy or annoying, but who I am willing to keep at a higher rate. Don't feel guilty or feel the need to explain yourself. A simple "I'm sorry, but we're over-committed right now and can't take on your book. When you first contacted us, I thought we'd be able to work it into our tight schedule, but your book will clearly require more time than we have right now. Goodbye!"
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Charlie:
Aw, thanks. I have plenty o'K, but I appreciate the thought. That's exactly (or, hey, not as gracious, but..) what I would have said BUT, we had already taken her $$$--the kerfuffle over her inability to figure out how to pay was the beginning of the end--so sadly, I had to say, "look, we're just not working out. We aren't set up to provide the type of individualized assistance that I now realize you are going to need." She kept pushing it, so...eventually, I had to explain WHY I felt that way, which is when s**t went south. Mean old me.
HOWEVER, Charlie, mon sweetie, I'm saving that text in my Evernote for the next one. ;-) It's so
suave and
de-boner.
Hitch