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Old 01-14-2009, 10:42 AM   #26
koland
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Posts: 8,563
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Join Date: Aug 2008
Location: TN, USA
Device: kindle(all), nook, nookcolor, Sony, Kobo, epic, iphone, iPad, pc
Quote:
Originally Posted by starrigger View Post
Does anyone besides me have trouble with the Sony Library software going into a zombie state while trying to browse the free classics? The little wheel just spins and spins and spins. And if I close the software to get out of the spin, I lose everything I put in the cart. And yes, I have the most recent software.
It's nothing to do with the classics. The Sony reader zombies out at the store all the time. Maybe it's overwhelmed with traffic, but it zonks out about everytime I've used it, since the last update or two (and I only go there when they have a free book). Sometimes you can move back and forth to the library and the store and get it to reconnect, sometimes it stays stuck with spinning wheels and others it finally gets a timeout error (once you get this, you must exit the program completely in order to reconnect). It really looks like, from a programming side, that there is no error recovery in the reader side of the store - it issues one request and if it doesn't hear back, it does, rather than hitting a timer and then issuing the request again. And the lack of ability to retry a connect to the store after the timeout error is a sign (one of many) of a very poor programmer/interface.

It's almost like they don't want you to buy their books, so they can then blame the reader's failure on lack of reading. More likely, three different divisions are handing things: one for the reader, one for the store software and another for the web store.
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