Quote:
Originally Posted by wodin
Those who believe the old saw "The customer is always right." have never been the merchant.
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Quote:
Originally Posted by Freeshadow
^That
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No kidding. I did something I normally don't do--I emailed him/her back, at length (which was stupid. S/he's NOT GOING TO READ IT, given that's the whole frakking problem in the first damn place), and said: I sent you this; you emailed me x times about it, then I did that, and you didn't know how to do THAT, and did it all with a chronology. I said, sorry, but a) you are making this MUCH harder on both of us than it needs to be, and b) I can't do this.
I don't know how/why it just did me in, but I do know, as each day went on, I started to bloody DREAD the day when we'd send her eBooks to her. We get a LOT of pushback/demand/complaints about that, as I've mentioned before. They don't like that they don't open in Word, can't just "launch" (open) it by double-clicking; they have to install readers to read them, and the usual. The thought of sending him/her the books, and just WAITING...I knew that this was going to be like that guy (I've ranted about) with the 80+ emails, insisting we sent him a "corrupt" file, because--wait for it--he never figured out how to ACTUALLY DL the damn file from Gmail.
It was like...physical dread. Like what people describe as anxiety attacks, sorta, thinking about it. Man...a few hundred bucks just IS. NOT. WORTH. that kind of BS. I keep wondering if I just went off on him/her because I'd had a crap day (and, oh, BOY, did I--our heatpump/AC unit died, and yes, Virginia, there IS a new Heatpump/AC man...who'll come to your house for a cool 5+ digits...
)...but I don't think it was that. In hindsight...I probably should have cut this off at the pass, earlier. I kept thinking that s/he would get with the program, but...nope. (At this rate, I'm going to start
seriously scouting houses in Panama instead of
idly on Saturday afternoons.)
Hitch