Thread: Amazon Mandatory Firmware Upgrade
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Old 02-17-2016, 12:47 PM   #28
Purple Lady
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Join Date: Feb 2010
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Quote:
Originally Posted by AnemicOak View Post
Here's the full email I got (a bit different from the one the OP got)...
I just got the email and it's a little different than yours - it has my device in it and says which devices are affected

Quote:
Your Kindle Keyboard (3rd Generation) requires an important software update to continue downloading e-books and using Kindle services.

This important update applies to Kindle e-readers released prior to 2014. Visit our Help page for a complete list of impacted devices.

To receive the update, follow these steps:
•
Plug your Kindle in to charge during the update.
•
Connect to Wi-Fi.
•
From the Home screen of your Kindle, select Menu or tap the Menu icon. Then choose Sync and Check for Items.
•
Leave your Kindle connected to both power and Wi-Fi overnight, or until the update is complete.
The software update will download and install automatically, even if your device is asleep. Your device may restart multiple times during the update process. You will get a final confirmation letter on your device when the update is complete, which can be found in your Kindle Library.

If you do not update the device software by March 22, 2016, you will no longer be able to access Kindle services or get the update via Wi-Fi. To resume access, you will need to manually update the software on your Kindle. Please visit our Help page for more details on how to update manually.


Frequently Asked Questions

What if I no longer have or use my Kindle e-reader?
If you no longer have or use your Kindle e-reader, deregister it from your account today. First, go to www.amazon.com/mycd and log into your Amazon account. Click on the Your Devices tab and select the Kindle e-reader you want to deregister. Click Deregister.
How do I connect to Wi-Fi?
You can find out more about connecting to Wi-Fi on our Help page.
How can I get help updating my Kindle e-reader?
For more information, visit our Help page.
Thank you for reading with Kindle, and be sure to connect your device to Wi-Fi regularly to receive all future software updates.

Sincerely,
The Amazon Kindle Team
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