Quote:
Originally Posted by Froide
Case in point: NOOKStudy content
I'm rather ticked off that I can no longer use the many NOOKStudy books I "own". NOOKStudy books' special DRM renders them readable only via the NOOKStudy app, said app stopped working over a year ago, and the app's no longer supported.
The NOOKStudy app has been supplanted by Yuzu, and Yuzu doesn't support those books, either. BN's attitude: if the same books were being offered via Yuzu, then we'd make them accessible to you via Yuzu. But since they are not, then ... sorry, Charlie! (My paraphrasing.)
The NOOKStudy books reside on my hard drive, and I'd have no qualms about de-DRMing them - since there's no other possible way for me to read them - but AFAIK, there's no way to do so. Even BN can't-or-won't DRM them for me. |
In that situation, it seems to me that you have an excellent case for requesting a refund of the money you've paid for your books. It's B&N's actions that are preventing you from reading the books that you've paid for.