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We got it working but it's the oddest thing. If she is on her wifi she can only access it by using the internal IP address, the external address just won't work. If she gets off her wifi and gets on her data plan then she, obviously, can only access it with her external IP address.
She just can't access it using the external IP address if she is on her wifi. I've never seen anything like that before. On my own system I can use the external IP address from any browser regardless of connection.
I have some sense that it's probably some ridiculous Apple setting, but I tend to blame Apple for anything stupid by default, particularly if it's not user friendly and seems to want to keep you in the walled garden.
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