[susanrm]

Originally Posted by knc1

Please change your info block, this is a K4 device.
Failure to change your info block, may very well lead to poor (or just dead wrong) answers to your questions.

Amazon lists this as the product page. It is listed as 5th generation http://www.amazon.com/gp/product/B00...=1&*entries*=0 Anyway, I used the K3, 4, 5 Kubrick image.

https://www.amazon.com/gp/help/custo...deId=201263790

'stock ROM installed' - Kubrick did that for you.

The K4 uses the incremental version updates rather than full images.
You must follow the directions and do the updates in order:
http://www.amazon.com/gp/help/custom...deId=200774090

Yes, I know. I have tried starting with 4.1.0 and going from there. I've spent countless hours on this, including right after doing the Kubrick thing. It says the update was successful, reboots, and gets about a third of the way through before throwing a U006 error. Amazon Kindle Support has tried to help me, but they keep saying the logs show nothing unusual.