Quote:
Originally Posted by RickyMaveety
However, since most of the people in my part of the planet purchase their Sony readers through Borders, . . .
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That's a pretty brazen assertion considering the number of retailers that sell Sony Readers. What is the source that supports your statement that most Readers in the United States are purchased from Borders?
I would also add that it is a non sequitor to conclude that someone should not buy a Sony Reader because Borders has poor customer service. It's like saying that one shouldn't buy a Kindle because Jeff Bezos is bald or Oprah Winfrey shills it. A more apt conclusion might be that one should not buy a Sony Reader from Borders and should look to buy it from a different retailer or directly from Sony.
As for Sony's customer service and the quality of the Reader, my experience is that the customer service is fine and for 14 months my Reader has been perfect.