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Yolina · 02-10-2016, 09:47 AM

Looks like something else has gone wrong because I've been charged for the last book I've just bought and yet I should have those £20-odd digi credits left.

I have a feeling it's going to be a nightmare because CS won't have a script for that

Edit: ah no, re-reading the email, it looks like they've credited back as 'normal' promotional credit and not digital credit, so I reckon it should get deducted from the next physical order, rather than ebooks (I think!)

Aaaand yep, if I put something in my basket and then go to checkout, the £21.78 are deducted there.

02-10-2016, 09:47 AM	#429
Yolina Wizard Posts: 1,179 Karma: 11573197 Join Date: Feb 2011 Location: London, UK Device: Voyage	Looks like something else has gone wrong because I've been charged for the last book I've just bought and yet I should have those £20-odd digi credits left. I have a feeling it's going to be a nightmare because CS won't have a script for that Edit: ah no, re-reading the email, it looks like they've credited back as 'normal' promotional credit and not digital credit, so I reckon it should get deducted from the next physical order, rather than ebooks (I think!) Aaaand yep, if I put something in my basket and then go to checkout, the £21.78 are deducted there. Last edited by Yolina; 02-10-2016 at 10:01 AM.