Quote:
Originally Posted by AnemicOak
How is it Sony's fault?
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The fact that the purchaser cannot return the item (and can only get an exchange) is not Sony's fault. That's Border's fault. However, since most of the people in my part of the planet purchase their Sony readers through Borders, this is one more reason why I would not recommend purchasing a Sony reader.
Another reason is that their customer service is lousy, and their products are not as well made as they used to be. Those are two other reasons that are Sony's fault.
I hope that's a little more clear for you.