Does the US not have *any* consumer protection laws at all?
Over here goods sold retail have to be fit for purpose and remain that way for a reasonable time (12 month minimum for most things, can be higher for goods a reasonable person would expect to last longer). So if it doesn't work when you buy it, that's trivial. I've also successfully returned things sans packaging despite claims to the contrary from shops. The easy start there is "give me a new one"... "oooh look, all the packaging you could possibly need". But for the plastic crud that you have to cut off, same deal, it still has a warranty and the shop can't contract out of it.
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