Quote:
Originally Posted by pdurrant
Perhaps they're just trying to string you along until after the 7 or 14 days you have to reject it as unfit and get a refund.
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That is not possible. I have reported this issue within the 8 days they state in their own procedure. That is the date that will count if this would ever go to court. It's the same with warranties: if the problem was reported 2 days before the end of the warranty, and arranging the repair and such takes 3 days or more, the product is still within warranty.