Quote:
Originally Posted by Katsunami
I don't understand. Why would someone want to provide a service and NOT make it easy to use? Your description sounds as if the publishers want people to go through at least some effort to get at their books. In most business models, you will lose to the competitor that doesn't make you spend that effort.
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And they wonder why Amazon is so big now.
The thinking is "our product is so great, people will jump through hoops to get it".