Thread: Aura Cant load books or connect to WiFi
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Old 02-05-2016, 06:53 PM   #2
Cinisajoy
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Posts: 19,161
Karma: 83862859
Join Date: Jul 2015
Location: Texas
Device: K4, K5, fire, kobo, galaxy
Quote:
Originally Posted by skurt View Post
First time ereader owner here!

I am having 2 big issues currently they are as follows:

1. Can not connect to WiFi, the password entering screen doesn't allow me to Shift and type capitals so I cannot type my WPA. Not sure why this is happening but its very frustrating.

2. I cannot add books onto it no matter what i try, I have tried through calibre, windows explorer drag and drop. I have tried both mobi and epub formats of ebooks and it just doesn't load either one of them.

I have tried basic reset, factory resets and nothing works. Any help would be appreciated, really hope this isn't a defective ereader.

Anyone have any suggestions for me?

Thanks!
On the wifi are you able to change your WPA password?
Kobos do not natively read mobis.
On the side loading are you sure your computer is reading the device?
What operating system on the computer?
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