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skurt · 02-05-2016, 06:49 PM

First time ereader owner here!

I am having 2 big issues currently they are as follows:

1. Can not connect to WiFi, the password entering screen doesn't allow me to Shift and type capitals so I cannot type my WPA. Not sure why this is happening but its very frustrating.

2. I cannot add books onto it no matter what i try, I have tried through calibre, windows explorer drag and drop. I have tried both mobi and epub formats of ebooks and it just doesn't load either one of them.

I have tried basic reset, factory resets and nothing works. Any help would be appreciated, really hope this isn't a defective ereader.

Anyone have any suggestions for me?

Thanks!

02-05-2016, 06:49 PM	#1
skurt Junior Member Posts: 9 Karma: 10 Join Date: Feb 2016 Device: Kobo Aura HD	Cant load books or connect to WiFi First time ereader owner here! I am having 2 big issues currently they are as follows: 1. Can not connect to WiFi, the password entering screen doesn't allow me to Shift and type capitals so I cannot type my WPA. Not sure why this is happening but its very frustrating. 2. I cannot add books onto it no matter what i try, I have tried through calibre, windows explorer drag and drop. I have tried both mobi and epub formats of ebooks and it just doesn't load either one of them. I have tried basic reset, factory resets and nothing works. Any help would be appreciated, really hope this isn't a defective ereader. Anyone have any suggestions for me? Thanks!