Maybe we should have a collective thread for non-responsive touchscreen problems, they seem to pop up more and more often lately? I too have bought an used Glo with unresponsive touchscreen, it's unfortunately hard to tell why that happens and whether it can be fixed. Haven't had the chance to find a replacement board to play with.
This is just guesswork:
Quote:
Originally Posted by frostschutz
Touch screen failure can be caused by dirt (outside in the display borders, and inside the device itself). It's also possible that the board itself is not mounted/aligned properly.
Sometimes it's just a failure of the infrared emitters/sensors, I've bought a used Glo with perfect display but no touch whatsoever. I suspect it's the board itself in this case, but I can't test it... haven't had luck on Ebay lately, people just bid too much for broken stuff. 
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https://www.mobileread.com/forums/sho...2&postcount=15
I don't know enough about electronics so I'm not sure how to narrow such issues down.
I only know that (in my case) on the software end there simply is not the slightest reaction from the touchscreen, so it's an issue of hardware/kernel rather than just a bug in nickel or whatever.