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Originally Posted by pecuchet
The LED does not blink and it hasn't since the freeze. Having performed some factory resets, I would have noticed.
I don't know that the device is off, but having tried so many times it should have happened by chance. Maybe something keeps it on?
I opened the device yesterday and disconnected the battery. Upon reconnection the LED turned on for about 10 seconds.
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All that tells me you haven't followed the factory reset steps correctly. And with the way the device works, there is not going to "happen by chance". The steps are:
- Charge the device for at least an hour.
- Hold the power switch in the off position for 20 seconds.
- Hold the light button down and turn it on.
- When the LED starts to flash, or the screen changes, release the light button.
If it doesn't work, try again, but hold things a bit longer.
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I'll try to reflash the SD card. Should I start another thread asking for an image?
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That's the one thing you shouldn't do. There is thread for the requests for each device model. But, as it is being discussed, this is the appropriate place. And, I have sent you a PM with the link.