Thread: Aura HD dead with Kobo Start Menu
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Old 02-05-2016, 03:32 AM   #14
davidfor
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Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by pecuchet View Post
The LED does not blink and it hasn't since the freeze. Having performed some factory resets, I would have noticed.

I don't know that the device is off, but having tried so many times it should have happened by chance. Maybe something keeps it on?

I opened the device yesterday and disconnected the battery. Upon reconnection the LED turned on for about 10 seconds.
All that tells me you haven't followed the factory reset steps correctly. And with the way the device works, there is not going to "happen by chance". The steps are:

- Charge the device for at least an hour.
- Hold the power switch in the off position for 20 seconds.
- Hold the light button down and turn it on.
- When the LED starts to flash, or the screen changes, release the light button.

If it doesn't work, try again, but hold things a bit longer.
Quote:
I'll try to reflash the SD card. Should I start another thread asking for an image?
That's the one thing you shouldn't do. There is thread for the requests for each device model. But, as it is being discussed, this is the appropriate place. And, I have sent you a PM with the link.
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