My first guess was that you successfully did one or several factory resets, but that you were not aware of it, because the screen substrate is broken, and therefore there were no changes on the screen.
But ...
Quote:
Originally Posted by pecuchet
The LED goes the usual white.
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If I remember correctly, the led goes also red, blue and green during a factory reset. Therefore, I am not so sure what really is happening.
Try to inspect your screen for uncommon patterns. You can find some images of broken screens on this forum, if you do not know how they look like.