Quote:
Originally Posted by BobC
@PurpleLady both myself and bruceas have contacted Energy Sistems about this and in neither case have they taken the view that there is nothing wrong. When I sent in the report I specifically asked if this was expected behaviour, so we can assume the supplier thinks there is a problem, otherwise they wouldn't say they would be able to fix it, nor would they have supplied bruceas with one replacement cover and the offer of a second.
I understand that putting it to sleep before closing the cover would prevent the problem but so would having a cover designed so that it wouldn't press the buttons.
If this was some sort of generic cover I could understand the issue arising but as this is a cover supposedly designed for the reader I would expect it to work in a seamless manner or else have the deficiency noted in User Instructions.
Perhaps my expectations are different from yours, mine being conditioned by EU Consumer Law regarding fitness for purpose.
BobC
|
Putting it to sleep before closing the cover is expected behavior from my point of view. It doesn't have a sleep cover available and probably isn't designed to be able to have one. This is an inexpensive device. I'm surprised ES even sent another cover since it seems to be working as designed. ES is just selling a re-badged Boyue, right? They may not have been aware of how it's supposed to work.