Quote:
Originally Posted by Susan A
My experience is that my friend gets an email telling her she is invited to shop at KOBO. My friend then went to KOBO to buy a book. A notice shows up that a $5 credit is available on a book that costs at least $5. Credit good until Feb 29. Then she put a book that was more than $5 and is coupon eligible in her cart. She did not apply any coupons though. She can see the -$5 on the first screen of the payment process. However, when she gets to the final page of the payment screens, the -$5 is NOT there, she would have to pay full price, and she doesn't feel like fighting with customer service.
only 1 out of 8 friends were successful. The other 7 experienced the above.
Despite this, a few of my friends made a purchase anyway. The Get $10 program for referring a new friend who makes a purchase states allow 8 business days for the credit. It has been more than 8 days and no credit.
|
Tell your friends to turn off ad blockers on Kobo. Also to try browsers other than Chrome to check out with the credit.