Quote:
Originally Posted by Tarana
That's good and not surprising. It takes up staff time to have to refund the books that readers don't want because of the many, many errors. I've returned 3 books for that reason since I bought my first kindle (2009 or 2010).
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But it's going to take up MORE staff time--at least I think it will--to organize and verify complaints about specific mistakes in books, to contact the authors, and to follow up.